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Amornsawadwatana, Sataporn (2005) Improvement of the University Admission Process Using Simulation. UTCC Engineering Research Papers. ISSN 1906-1625

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Abstract

Every year, thousands of students enter the admission process to apply for their seats in the university. In the process, different stations e.g. buying forms, checking documents, interviewing, paying fees, etc. sequentially connect to each other. At each station, certain numbers of officers are allocated to help and process student requirements. However, many students at a particular station have to wait in the queue for a long time in order to get the service since there are too many students while amount of officers and resources are limited. Consequently, students may spend very long time in the entire admission process. In order to speed up the total time in system for students in the process, the bottleneck station must be determined and extra resources should be allocated or a new work order is introduced to reduce the service time at this station. In this research, the simulation software, AweSim® version 3.0, is used to model the existing admission process, measure its performance, and identify bottleneck stations. Then, different improvement alternatives are proposed and simulated by AweSim®. Results of all alternatives are compared to their additional investments. Finally, the best alternative is selected using the most effective approach.

Item Type: Article
Subjects: Engineering > Industrial Engineering
Divisions: School > School of Engineering
Depositing User: Kitikun Pongsak
Date Deposited: 16 May 2014 20:54
Last Modified: 16 May 2014 20:54
URI: http://eprints.utcc.ac.th/id/eprint/718

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